Cancellation & Refund Policy
Last Updated: December 2025
This policy outlines the terms under which cancellations and refunds are handled for Splen Technologies' training programs, events, and learning services.
1. Program Cancellations
- Once enrolled, participants may request cancellation only before the program commencement date.
- Cancellation requests must be submitted in writing via email to info@splentechnologies.com.
- Cancellations requested after the program has started are not eligible for refunds.
2. Refund Eligibility
All fees are non-refundable unless explicitly stated otherwise in a written agreement, official offer letter, or institutional MoU.
- Refunds are not provided for missed classes, partial attendance, or lack of participation.
- Recorded course access once granted is non-refundable.
- Any exceptions to this policy are at the sole discretion of Splen Technologies.
3. Non-Refundable Scenarios
- Failure to attend live sessions or events
- Inability to join due to personal or technical reasons
- Change of mind after enrollment
- Violation of code of conduct leading to removal
4. Institutional & Corporate Programs
- Training programs conducted for universities or corporate clients are governed by separate contractual agreements.
- Refunds, cancellations, or rescheduling terms are defined in the signed MoU or service agreement.
- This policy does not override institutional contracts.
5. Policy Changes & Disputes
- Splen Technologies reserves the right to modify this policy at any time.
- Updates will be reflected on this page with a revised date.
- Any disputes related to cancellations or refunds are subject to Indian jurisdiction.
6. Contact Information
For cancellation or refund-related queries, please contact info@splentechnologies.com.